If that doesn’t cure the problem, make sure that you leveled the fountain and are not setup under an air-conditioning vent or outside in the wind. Turn the fountain back on and the problem should be cured. ![]() As the chocolate flows back down into the bowl from within the auger tube, you’ll probably notice air bubbles popping out of the chocolate. Simply turn off the auger for around 10-15 seconds. More than likely, you either need to add more chocolate, or your fountain has gotten air trapped in the auger tube, making the chocolate flow uneven or curtain open.
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